Enterprise software is also known as enterprise application software (EAS). It provides solutions for industries or organizations. It is available as a computer program that uses a client-server architecture and runs on an organization's private networks. The software supports the business functions of an organization and is available for public use. It maintains the company's data and records.
EAS offers a wide range of functionalities and is available in multi-user or standalone programs. Some products are also offered in the form of an online service. Examples include customer relationship management (CRM), human resources management, financials, enterprise resource planning and supply chain management. CRM is a software tool that provides an organization with an interface to manage the relationships between all its users. The tool allows the organization to provide customers and employees with services based on their interactions. It helps the organization keep records of customer interactions and analyze these inputs to provide more personalized services. It also helps in measuring the effectiveness of this service.
Human resource management provides a platform to manage employees' performance, training and career development. The tool facilitates the process of recruitment, hiring and compensation, in addition to the management of human resources. HRM is ideal for organizations that need to manage their workforce. Financials offers an accounting platform for managing the company's assets, dealings, transactions and costs. Supply chain management is used to maintain the online database of all products, from manufacturing to inventory. The tool helps control the movement of items and provides a detailed report.
EAS products are available through various channels. Some are available through the web and some are sold through resellers. The software can be purchased as a standalone product or integrated with other programs. It can be used in the local network or a cloud computing environment. EAS is available as an online service, which is cheaper than the standalone product. A subscription-based service generally offers better value, covering all key features. The cost of a home use service is usually more affordable than a client-server model. The service provider offers software maintenance, including any required upgrades, additional user licenses and support services.
EAS offers several benefits, including effective data management, timely data, a flexible work environment and ease of use. Effective data management is possible by employing a multi-tiered system that can quickly retrieve data. The multi-tiered system offers quick retrieval by adding various levels of search capabilities to different areas of the system. Data can be obtained on time, without any long waiting period. Flexible work environments are provided as the search capabilities can be altered to cater to the specific needs of users. EAS is easy to use because of its graphical user interface and visual representation, which can be personalized with templates and forms. It is an affordable enterprise solution and can be used to solve a wide range of business problems.