1&1 is a cost-effective way to maintain web hosting. I like the Basic plan, since I have a smaller website, which gives me more than I could use. If I wanted to build a more complex website, I could always upgrade. Plus, 1&1 has a number of apps I can use to make that happen. Even though I only have the Basic package, I am confident in the security features that they offer. Whenever I’ve had a problem, I’ve just contacted customer service. Everyone I’ve spoken to was helpful and friendly. There are also online resources that customers can reference, including FAQs and video tutorials.